With my nearly 20 years of professional experience within the franchising business arena, it is safe to say that the traditional and existing franchisor training has failed its two most important constituents: 1) Customers and 2) Franchisees. The central tenet for franchisors to provide immersive training around key events is flawed and the manual-based operations courses are outdated methods to deliver daily success.
The inability to provide…(more)
http://bit.ly/19MAEG.
Tags: elearning, executive, hr, mid-market, smb, topyx, web2.0
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