Informal Learning 2.0

In the world of business, the era of networks is crowding out the Industrial Age. Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and knocking down the walls that have separated businesses from their customers. Networks are ushering in new ways of doing business. Corporate approaches to learning have to change as well.

Some cutting-edge corporations are adopting a new bundle of practices – let’s call them informal learning 2.0 – in order to improve operating efficiency by...

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Jeffrey A. Roth
www.interactyx.com